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Cannot access live class - video not loading
I'm trying to join the React Hooks Deep Dive live class but the video is not loading. I've tried refreshing the page and clearing cache but nothing works. Please help urgently!
Payment charged twice for the same course
I was charged $99 twice for the React Advanced course. Please refund the duplicate charge. Transaction IDs: #TXN-8452 and #TXN-8453.
How to change my profile picture?
I want to update my profile picture but I can't find the option in settings. Could you please guide me through the process?
Suggestion: Add dark mode to mobile app
Would love to see dark mode support in the mobile app. It would be really helpful for night-time studying sessions.
Certificate download link not working
I completed the Python course last week but the certificate download link in my email is broken. Can you please send me a new link?
Two-factor authentication not sending codes
I enabled 2FA but I'm not receiving any verification codes on my phone. I've been locked out of my account for 24 hours now.
Cannot update email address
Fixed! Thank you for the quick response. The verification email came through.
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